Filing a complaint

Complaints about a North Carolina Nursing Home or Adult Care Home/ Assisted Living may be filed with NC Division of Health Services Regulation.  For more information visit: http://www.dhhs.state.nc.us/dhsr/ciu/complaintintake.html

COMPLAINT HOTLINE: 1-800-624-3004
8:30-4:30pm weekdays

Your regional ombudsman is also available to help address any concerns you may have.

Adult Protective Services, housed within each county’s Department of Social Services assists with issues of abuse, neglect or exploitation of seniors.